| Mon | 08:00 — 17:00 |
| Tue | 08:00 — 17:00 |
| Wed | 08:00 — 17:00 |
| Thu | 08:00 — 17:00 |
| Fri | 08:00 — 17:00 |
| Sat | 08:00 — 17:00 |
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For extrajudicial settlements of consumer disputes, the European Union has launched an online platform ("ODR platform"):
https://ec.europa.eu/consumers/odr